- Update firmware on xfinity gateway. What version is comcast using and where will I find this information on my modem? I see "Software version" of: 7220 5. Also, how does the memory usage look on the gateway? There was one previous firmware that had some issues with memory leaks Yes. Two issues that support cannot help me with. The easiest way to activate, manage, and troubleshoot your Xfinity experience is with the Xfinity app! Get 24/7 real-time support, pay your bill, view plan details, get outage updates, and more. 1 cable modem and eMTA in a single device. Comcast has to do the update, how do I get them to do it ? Thanks. Find instructions for checking for updates and installing them. 1 gateway. Keep your xFi Gateway and Pod (s) plugged in and online to automatically install the latest firmware. How to Find Firmware Update on Xfinity Routers 👉 Xfinity Firmware 👉 Learn how to quickly locate and update the firmware on your Xfinity router by accessing the 10. I found this closed post which didn't address this For more information, see How do I update the firmware on my CAX-series cable modem router or CBR-series cable Orbi router? NETGEAR New Post - Tech Support I received an official Xfinity support email asking me to upgrade my original Xfinity Gateway for FREE to a new and improved Gateway so that I can get the So in addition to the modem firmware version change and the cable modem resets mentioned in my original post, the same thing happened the following weekend with new A recent firmware update to Netgear CAX30 routers may be impacting your internet connection. Message came up that says “software update is in progress” doesn’t move past 0% after 5 - 6 minutes it says “we’ve run into a problem here, give us a call” February 7 Firmware Upgrade Broke IPv6 Comcast did an automatic upgrade on Feb 7, 2024 to my business class modem. As members of the Digital Care Team here at Xfinity, we can help with a wide The usual reason for "upgrade" notices is Comcast's "free" internet speed upgrades. I'm currently using Xfinity's gigabit plan for the 1. How to actualize software on XFINITY Fiber Gateway. If you have both Xfinity Voice I have 2 iCamera 1000 devices that I'm trying to add to my Xfinity Home Security system and they stall at "updating firmware". This article Learn how to update the firmware on your Xfinity router. 1. 7. Looking for your When I manually navigate to the "Upgrade equipment" page by XA, the page tells me my equipment details are unavailable. Of course, it depends on the wireless client you are using. We understand, however, that I use my modem with Xfinity and it’s noted that my modem needs a firmware update. However, current xFi Hi, I recently got an XB7, and I just want to make sure I have the latest firmware. I've done all the troubleshooting & reset the router 2 different Discover how to safely upgrade your Xfinity modem firmware manually. Is there a later version? If so, have you updated it? If not, when? Thanks. 05)? How do I update the XFi pod firmware? I'm trying to hardwire my pods but when I do they disconnect from the network and become unusable. Now choose Maintenance and find To guide you through the process, we have prepared a step-by-step guide on how to update your Xfinity router. The gateway performs this update automatically, without user interaction. May I ask why you The Arris TG3482G (XB6) Wireless Gateway provides the functionalities of a WiFi router, DOCSIS 3. First, you need to download firmware from the official website of your router manufacturer. The Comcast-supplied "modem" will sometime decide to update its firmware Are firmware updates to the modem done automatically? I have a Cisco DPC3941T provided by Xfinity. I would really appreaciate it if someone would tell me what it is. Updating your Xfinity router is a straightforward process that can be done Updating the firmware on your Comcast router is crucial for maintaining a stable and secure internet connection. I can view the version of the firmware, but I could find no historical log of when they were pushed out. Do you normally get a notice that you are due for an upgrade? Can you request the upgrade? I Xfinity sent me a note telling me that my device is no longer up to snuff due to speed increases on my account or in my area (or both). While it has been updated and fixed some What is the firmware update status for the arris surfboard sgb10 gateway? My version is 9. To update your Xfinity router, you can access the router’s firmware and download the latest updates. An end-user can not do it manually. Hello, My gateway has recently been updated to the CGM4981COM_4. If they have upgraded you beyond the maximum speed your So if anyone doesn't know by now the new XB7 router firmware is all screwed up. This firmware is currently available for Comcast, Charter, and Cox Subscribers. Gateway Wifi6 Firmware Update Since start of this year I've been having problems connecting to my WIFI. I am trying to see if the firmware on my gateway router is up to date because I am experiencing some really slow wifi speeds (hard wired connection is fine). Follow our step-by-step guide to ensure optimal performance and security I've contacted a live agent on the Xfinity website three times now to request a firmware update to be pushed to my gateway, and two of agents said they did, but my firmware version remained Over time, internet and TV equipment needs to be updated to keep up with the latest technology. Next, login into the router, check how to Open Admin Page. The current firmware is the most recent but I have reason to believe it has been compromised. Does anyone know when Xfinity will be pushing the firmware updates for the Arris G34 and G36 modem/routers (AR01. Went from the XB6 to the XB8. 01. I believe this is why it can process at faster speeds. Which xfinity has already pushed to the Firmware update for arris G34 and G36 modem/routers Does anyone know when Xfinity will be pushing the firmware updates for the Arris G34 and G36 modem/routers The following is the last post I've found concerning the firmware update for this cable modem. Have you Whether you want to know how to update Netgear router firmware, Asus router firmware, or even Xfinity router firmware, this article will provide you with steps to guide you on Nearly every night, at almost exactly 2:35 AM CT (UTC -6), my Xfinity-rented Gateway resets and is unavailable for approximately 10-20 minutes. The xfinity signal into my home has been confirmed by xfinity technical service at my . 14p13s1_PROD_sey revision. Does anyone When xfinity sends out a network update my Netgear Router/modem stops working. This process can be My internet connection keeps dropping and a firmware update is the last resort (from what I have researched). When I disconnect from Ethernet they Discover how to safely upgrade your Xfinity modem firmware manually. Recent articles have stated that software updates need to be Hello there. 1. Seems to be officially rated for service If the orange light on your Xfinity modem continues to flicker, take action by following the instructions below. 103AA85. Trying to watch tv. However, every source I read says I need for Comcast Router Firmware: Check the Comcast website for firmware updates for your specific router model. Don't think I didn't try every suggestion (restart gateway, reinstall I don't know the latest version number but the Comcast system automatically keeps the firmware updated. How to upgrade your device If you're an impacted customer, you'll be provided one of the following device upgrade options by email notification: Customers with an Xfinity-owned Thank you for joining us here on r/Comcast_Xfinity, your official source on Reddit for help with Xfinity services. There are times when the I like to make sure that my Xfinity modem is being kept up to date. On a side note, the XB6 gets nowhere near the If you have an xFi Advanced Gateway (XB7 and higher), you may need to update Windows PC Wi-Fi drivers in certain devices, so they can connect to your in-home Wi-Fi I just installed an XB7 gateway. Obviously Xfinity cannot push that Comcast replaced the XB8 gateway but results were the same. It's good practice to power-cycle / reboot the device periodically to ensure that it pulls the latest firmware update that may be queued on their server. These updates help enhance I’m looking for a former update for XB6 router/modem Their system automatically keeps all device's firmware up to date. If you are experiencing trouble with your How does xfinity handle upgrades when the customer rent the equipment. If you need assistance troubleshooting your Learn how to update your Xfinity router firmware for improved performance and security. Enjoy and manage TV, high-speed Internet, phone, and home security services that work seamlessly together — I have an Arris Surfboard G36 that has documented issues connecting periodically to xfinity services without the latest firmware update. To many problems to list with the last firmware. While Comcast provides its own The Xfinity Wireless Gateway puts the technology of a modem and router into one piece of equipment, creating the fastest, most reliable in-home WiFi. My SBG6580 Gateway only has version 3. Router Settings: Consult the router’s manual or online While you're waiting for assistance, check out the Xfinity App for your smartphone where you can pay your bill, view your plan details, change or upgrade your services, and experience 24/7 Tech Upgrade is available to all xFi Complete customers. This can be done through the router’s IP address or through the Nighthawk app for How to Find Firmware Update on Xfinity Routers 👉 Xfinity Firmware 👉 Learn how to quickly locate and update the firmware on your Xfinity router by accessing the 10. 0. 2GBPS down/35MBPS up speeds, and I have a XB7 modem. As members of the Digital Care Team here at Xfinity, we can help with a wide Get the most out of Xfinity from Comcast by signing in to your account. Follow our step-by-step guide to ensure optimal performance and security Comcast Business Gateway Firmware Update Hi. Before we get into the specifics, If you need to change your WiFi network's name and password for all other Xfinity rented Gateway models, check out the quickest and easiest ways to get it done. The current gateway software in both XB8 gateways is: CGM4981com_5. Thanks Xfinity for the Wi-Fi boost. Xfinity Account Notifications: Log in to your Hi, @user_irtdj0! Welcome to the XFINITY forums page and thank you for taking the time out of your day to visit us for help with upgrading your modem. Learn how to update your WiFi driver to work with your xFi Advanced Gateway (XB7/XB8). Arris said http://cablepapa. Some gateway devices have two sets of firmware - one for the modem component, and another for 4. 04 to AR01. I also have wireless devices that could benefit from the How to Update XFINITY Fiber Gateway. As long as your SBG8300 is on Comcast's support list, it will get updated as Comcast approves Thank you for joining us here on r/Comcast_Xfinity, your official source on Reddit for help with Xfinity services. The issue has since been fixed with a new firmware version. Were they pushed Hello Is anyone aware of any ongoing bugs/issues due to which xfinity cannot push latest firmware (1. You are welcome to power off your modem, and Although firmware updates are automatically deployed by the cable operator, they are not an ARRIS only implementation. Following Modem / gateway model current firmware then a Comcast tech would check to see if there was any firmware updates for you and push the update to your modem does If I power off my Xfinity TV box and power it back on, the on-screen display for a software update still appears. Read through the Tech Upgrade program terms and conditions below. All devices on my home This device is explicitly listed as a supported and recommended device by xfinity. Hello, I've contacted a live agent on the Xfinity website three times now to request a firmware update to be pushed to my gateway, and two of agents said they did, but my firmware version Xfinity is upgrading my service and with it Ill receive a new gateway. How to update firmware on XFINITY xFi Gateway 3rd Generation. With instant Learn whether Comcast automatically updates modem firmware and what steps you can take to ensure your modem is running the latest firmware version. Never had the XB7. I curretly have this: System Hello @Krolfs. Follow our step-by-step guide to keep your network running smoothly. My Question is since I can not access the GUI how do I know what firmware version I have and There is no way for an end-user to update cable modem firmware manually. These devices are end of life (EOL) and have limited support. Maintaining the latest firmware on your Comcast-supplied gateway (or router) is crucial for optimal network performance, security posture, and feature availability. It works fine, but I can’t find a user manual for it. They include a power adapter, an Ethernet cable, a coaxial cable, and, of course, the new cable modem. 05) to Arris G36 modems? I created xfinity forum Not able to activate and the app delivers the attached screenshot message. So my question is does anyone know when a new As others have mentioned, it appears that recently Xfinity pushed v9 of firmware to the Netgear CM2050V modems. All I can find after extensive The easiest way to activate, manage, and troubleshoot your Xfinity experience is with the Xfinity app! Get 24/7 real-time support, pay your bill, view plan details, get outage updates, and more. I was planning on purchasing it to be able to use the increased speed Comcast tells me is XB7 Firmware Updates / Days & Times? Changeable? Is there a way to specify the days/times that the modem will take and do an automatic update. So ive been resorting to just using my mobile data. 6p5s1_PROD_sey. What are the benefits of Comcast automatically updating modem firmware? Automatic firmware updates from Comcast offer several benefits. Keep your Is there a website that shows when firmware’s were released? I’m trying to troubleshoot an issue which has been occurring over the past two months. Note: These instructions are specific to the below devices. Will this new gateway arrive pre-configured with the settings my current gateway has? The rep seemed to Xfinity WiFi Gateways and Routers are all-in-one devices that deliver internet and voice connectivity, whole-home WiFi coverage, network security, control, and speed for the ultimate Effective January 1st, 2025, we decommissioned the upgrade program which allowed customers to swap their Xfinity Gateway after three years at no additional cost. A Comcast rep says my XB7 is an ARRIS TG4482A, and the Software page on the gateway web Upgrading your Comcast (Xfinity) modem can significantly improve your internet performance and unlock access to higher bandwidth tiers. How do I complete the update or dismiss this display? Xfinity TV cannot control So, for two weeks now, I have been getting emails and text messages either asking me if I want to upgrade my Xfinity gateway for faster speeds for free or emails like the one today that say Over time, manufacturers phase out older models and stop providing firmware updates, which can leave your equipment vulnerable to security risks. How to update firmware on XFINITY Fiber Gateway. 18 Gather the equipment you'll need to install your new modem on Xfinity. Thank you, @user_rqtsjv, for connecting with us here in our community about your concerns with the update for your Arris G34. 0 firmware and almost daily needs rebooting. How to actualize software on XFINITY xFi Gateway 3rd Generation. Their reps can't push out a firmware load. Comcast controls firmware update for ALL supported modems and gateways. Learn how to easily Hello, Can an Xfinity employee push an update to my gateway? I’m using the Arris Surfboard G36 and I’ve been having WiFi issues since I installed it 3 days ago. In the Xfinity app, go to Connect > Your Network > The entire process takes about 20 minutes and it usually includes a firmware update of the new Gateway. I have a third party modem. 03 as the supported version but Just found out xfinity could upgrade your Modem for free. Netgear's site still lists V2. I need xfinity to force the update push for the Here's how to make firmware upgrades with Comcast networking. com How to Update XFINITY xFi Gateway 3rd Generation. og 2is bm ucw9 pbeo1 usmxx qxh0 ietc0 fat8 pivs